Powering Up Mave
This guide covers how to charge your headset, wake it up, and read the LED indicators. This is just a guide, the app will walk you through your first session step by step.
Charge your headset
It is important to know that the dock doesn't store a charge on its own.
- Plug the charging cable into the dock
- Place the headset in the dock
While charging, the LED breathes amber. When fully charged, it turns solid green.
A full charge takes about an hour and powers up to 28 sessions.
Waking your headset
When you are ready for a session, follow these two steps:
- Lift the headset out of the dock
- Click the power button once
Check your connection status
Once awake, the white LED shows whether your headset is ready to connect:
Steady breathing white light: Your headset is paired and ready for a session
Heartbeat pattern: Your headset isn't paired yet and is ready to pair
Pair with a new phone
- Press and hold the power button for three seconds
- Wait for the heartbeat light
- Complete pairing within a few minutes
If pairing isn't completed in a few minutes, the headset returns to the steady breathing light.
Reading the Battery Indicators
Your headset will communicate its current battery status through the LED light.
Battery low: 4 white blinks, pause, 2 amber blinks
This indicates that the headset has enough charge for a session, but needs to be charged soon.
Battery critical: 8 red blinks, then the headset powers down. Place it back in the dock to recharge.
If something isn't working
LED doesn't light up when you press the power button: Place the headset in the dock, and charge it for a few minutes, then try again. The battery may be too low to power on.
LED stays on heartbeat and won't connect: If you've paired with another Mave headset before, unpair from it first. You'll find this under headset settings in the app. Then try connecting again.
LED doesn't change during charging: Check that the charging cable is fully plugged into the dock and the headset is seated snugly in place. A loose connection can keep charging from starting.
Reach Out to Us
If you have questions, write to us at contact@mavehealth.com